Contact
Send me the problem
A short note is enough to start. You don't need a brief, and you don't need to have it all figured out. You need enough that I can tell whether it's a fit.
What to include
The more of these you can give me, the faster we get to the point where I can tell you something useful.
- What the system is supposed to do, in your own words
- What it actually does, and where the two disagree
- Where it hurts: the failures, the delays, the thing you can't ship
- How long it's been getting more complicated, and roughly why
- Whether you can give me access to the real system to look at it
What happens next
I read what you send and I reply. If it looks like a fit, we set up a call. If it isn't, I'll say so and tell you what I think the real problem is.
What I need from the call
Twenty minutes, you, and whoever owns the system. I don't need a whole room and I don't need a deck. I need the person who can answer me when I ask what a part actually does.
I don't take on every engagement that comes in. I say yes when the fit is right and the calendar can give the work proper attention. Get in touch early: the earlier it lands, the more room there is to do it well.